Privacy Policy

Effective Date: November 26th, 2024

1. Introduction

FenOse is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard user information when you use our app and website. By using our services, you agree to the practices outlined in this policy.

2. Information Collection

a. User-Provided Data

FenOse may collect personal information from users who choose to create accounts or register on our platform. This information may include:

• Name
• Phone Number (optional)
• Email Address
• Password

The personal information collected is used exclusively for the following purposes:

• To notify users about relevant real estate listings and updates.
• To customize advertisements and property recommendations.

Note: Providing your phone number is optional and not required to use the app’s core functionality, such as browsing real estate listings.

b. Automatically Collected Data

We may collect anonymous, non-identifiable information to improve our services and user experience. This includes:

• Device type and model
• App usage data, such as pages viewed and features accessed

3. Cookies and Tracking

Our app does not use cookies or similar tracking technologies. However, when you follow links to our website or third-party sites, those platforms may use cookies. Please refer to their respective privacy policies for more information.

4. Third-Party Data Sharing

FenOse does not share personal information with third parties, except in the following circumstances:

• When required by law or government regulations.
• During law enforcement or police investigations.

5. User Rights and Data Requests

Users have the following rights concerning their data:

• Request the deletion of their personal data by contacting us at info@fenose.com.
• Opt-out of receiving personalized advertisements by contacting us at info@fenose.com.

6. Children’s Privacy

FenOse does not knowingly collect data from individuals under the age of 13. If such data is identified, it will be deleted promptly. Our services are not intended for children under 13 years old.

7. Data Security

We implement industry-standard measures to secure both personal and anonymous data, ensuring it is protected against unauthorized access, loss, or misuse. However, no data transmission over the internet or storage system can be guaranteed 100% secure.

8. Changes to Privacy Policy

FenOse reserves the right to update this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. Users will be notified of significant changes by posting the updated policy on this page. Continued use of the app or website following such changes constitutes your acceptance of the updated terms.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: info@fenose.com

Phone: +23230302270 / +23272058671